General terms and conditions

Terms of Use

1. Scope and Definitions

1.1 scope These terms of use apply to the use of the service www.CommunityCorals.de (hereinafter referred to as “website”), which is operated by CommunityCorals – owner Dominique Deutzmann (hereinafter referred to as “CommunityCorals”), by the user (hereinafter referred to as “user”).

1.2 Deviating conditions Any conflicting, deviating, or supplementary terms of use stipulated by the user shall not become part of the contract unless CommunityCorals expressly agrees to their validity. These terms of use shall also apply if CommunityCorals performs services without reservation despite being aware of conflicting or deviating terms of the user.

2. Services of CommunityCorals

2.1 Marketplace function CommunityCorals operates the website, an online marketplace for marine aquariums. The product range is strictly limited to marine aquariums. Users can offer (hereinafter referred to as "sellers") and purchase (hereinafter referred to as "buyers") the aforementioned animals, goods, and products on the website, as well as publish other content.

2.2 contractor CommunityCorals is – unless otherwise specifically indicated in the respective offer – neither the seller nor the buyer and is not a party to these contracts; these are concluded exclusively between the users of the website, namely the respective seller and buyer.

2.3 Shipping organization As part of the sales process, CommunityCorals organizes shipping. CommunityCorals enters into freight contracts with logistics companies (e.g., GO! Express, Jungle Express, UPS Express) in its own name. The seller commissions CommunityCorals to handle this organization by paying the shipping fees displayed during the order process.

2.4 Technical Payment Processing To process payments, CommunityCorals provides technical interfaces to licensed payment service providers (e.g., PayPal, Stripe). CommunityCorals does not accept funds as its own payment service provider, but rather uses the services of its licensed partners to technically allocate and forward payments on behalf of the seller within the scope of its collection authorization (see section 5.1). The user agrees to the use of these external payment service providers upon completion of the purchase.

3. Registration

3.1 Registration process Users have the option to register. Registration is contingent upon acceptance of these Terms of Use and the Privacy Policy. Upon confirmation of registration by CommunityCorals, a contract for the use of the website (hereinafter referred to as the "User Agreement") is concluded between CommunityCorals and the user. Registration of a minor requires the consent of their parent(s) or legal guardian(s). There is no entitlement to the conclusion of a User Agreement.

3.2 Access data The user must keep their login details, especially their chosen password, confidential. The user is obligated to inform CommunityCorals immediately if there is any indication that their login details have been used without authorization.can be determined.

3.3 Use without registration If the user does not register, various functions of the website (e.g., the commenting function) are only available after providing their name and email address, and possibly after confirming their consent to use the website.conditions bzw. the cancellation policy (e.g. in case of Purchase via the website is possible.

4. Obligations of the user

The user is responsible for ensuring that the content he publishes does not infringe the rights of third parties and does not violate statutory regulations and/or morality.

4.1 Special obligations when offeringten of living animals (species conservation & animal welfare)

(1) The user (seller) is solely responsible for ensuring that their offer, sale, and shipment of live animals complies with all applicable legal provisions. This includes, in particular, the Animal Welfare Act (TierSchG) and national and international species protection regulations (e.g., CITES, Federal Nature Conservation Act (BNatSchG), Federal Species Protection Ordinance (BArtSchV).

(2) Documentation requirements under species protection law (CITES):

a. Offering animals listed in Annex A of EU Regulation (EC) No. 338/97 on the protection of wildlife species (strictly protected species) is strictly prohibited unless the seller possesses a valid EU marketing certificate (yellow CITES certificate) for the specific animal. The advertisement must clearly and unprompted state that the original certificate is available.

b. For animals listed in Annex B of the EU Wildlife Trade RegulationFor protected species, the seller must have complete and plausible proof of origin and be able to demonstrate the animal's legal provenance at any time. (See also FAQ)

(3) Permit requirementSection 11 of the Animal Welfare Act: If a sellerAnyone who trades in vertebrates commercially or breeds them commercially, confirms by posting the advertisement that they possess the mandatory permit pursuant to Section 11 Paragraph 1 Sentence 1 Number 8 of the Animal Welfare Act from the responsible veterinary authority.to order the veterinary office.

(4) No obligation to review, but right to remove: As an intermediary service, CommunityCorals is not obligated to proactively conduct a legal review of advertisements. However, CommunityCorals reserves the right to remove advertisements if there is reasonable suspicion of a violation of these obligations or applicable law – in particular in the case of missing or implausible information.CITES documents – to be removed immediately and without warning (see also point 6).

5. Sales via the website

5.1 Debt collection trust relationship The seller engages CommunityCorals, within the framework of a debt collection trust agreement, to receive and forward payments and authorizes CommunityCorals to collect the respective fees. CommunityCorals acts solely as a technical payment processor and trustee. CommunityCorals does not provide any payment services requiring authorization under the German Payment Services Supervision Act (ZAG), but rather operates purely as a technical and organizational processor, utilizing licensed payment service providers. Amounts credited to CommunityCorals are forwarded to the seller, less any applicable fees. CommunityCorals does not guarantee the buyer's creditworthiness or the long-term reliability of payments processed by the payment service provider (e.g., PayPal).

5.2 Consumer protection obligations If a seller is acting in the course of their commercial or self-employed professional activity, they are obligated to provide their buyers with the legally required consumer protection information and to inform them about the existence or non-existence of the statutory right of withdrawal. CommunityCorals offers sellers the use of General Terms and Conditions for processing sales via the website. However, CommunityCorals assumes no liability whatsoever in this regard; the use of the General Terms and Conditions for sales via the website, whether in their original or modified form, is voluntary and at the seller's own risk.

5.3 Shipping and Liability

(1) The risk of accidental loss or damage to the goods (transport risk) is governed by the following legal provisions: a) If the seller is acting as a private individual, the shipping risk passes to the buyer as soon as the goods have been handed over to the logistics company. b) If the seller is acting as a business, the seller bears the shipping risk until the goods are handed over to the buyer (consumer goods purchase). The shipping fees charged by CommunityCorals include freight costs and a service fee for the organization.

(2) The seller is solely responsible for the proper, animal-welfare-compliant, and transport-safe packaging of the goods. They must strictly adhere to the packaging guidelines of the respective logistics partner. The applicable terms and conditions of carriage and packaging regulations of our logistics partner Jungle-Express can be found at [link to Jungle-Express website]. https://jungle-express.de/agb visible.

(3) Assignment of claims: In the event of loss, damage, or delay in delivery, CommunityCorals hereby assigns to the seller all claims for damages that CommunityCorals may have against the commissioned logistics company under the freight contract. The seller accepts this assignment.

(4) By virtue of this assignment, the seller will claim damages directly from the logistics company. CommunityCorals' own liability for transport damage is excluded, unless CommunityCorals is at fault for its own selection of the logistics partner or for intent/gross negligence.

5.4 Reservation of payment and chargebacks

(1) CommunityCorals’ obligation to pay the purchase price to the seller is subject to the condition precedent that the payment amount is finally and irrevocably available to CommunityCorals.

(2) If the buyer uses buyer protection procedures of payment service providers (in particular PayPal buyer protection) and this leads to a chargeback, blocking or freezing of the payment amount in CommunityCorals' account, CommunityCorals' obligation to pay the seller the amount of the chargeback shall cease.

(3) This applies regardless of whether the payment service provider's (e.g., PayPal) decision is correct under German sales law or not. The seller acknowledges that the risk of a decision by the payment service provider against the seller (e.g., based on the payment service provider's terms and conditions) is borne solely by the seller in the relationship between the seller and CommunityCorals.

(4) If the amount has already been paid out and a subsequent chargeback is issued by the payment service provider, the seller is obliged to reimburse CommunityCorals. CommunityCorals is entitled to offset this reimbursement claim against any outstanding balances of the seller.

(5) The seller is obligated to actively cooperate in the resolution of disputes (e.g., PayPal buyer protection claims). They must provide CommunityCorals with all evidence necessary for their defense (e.g., proof of posting, delivery confirmation with time stamp, photos, correspondence) immediately, but no later than 24 hours after being requested to do so. If the seller fails to comply with this obligation to cooperate, they bear sole responsibility for any resulting negative outcome of the dispute proceedings.

5.5 Legal action against the buyer CommunityCorals is not a party to the purchase agreement. In the event of a chargeback or a buyer protection claim, the seller's original claim for the purchase price against the buyer is reinstated. The enforcement of this claim is the sole responsibility of the seller. CommunityCorals does not undertake any legal review or pursue the claim out of court or in court and is neither obligated nor authorized to do so.

5.6 Origin information The seller is obligated to accurately state the origin of the animals when listing them. The origin categories are "Aquarium-bred offspring," "Farm-bred," "Fish tank dismantled," and "Wild-caught." Proven deception will result in immediate and permanent exclusion from selling.

5.7 Pricing and Competitiveness

(1) The seller is free to set his selling prices.

(2) CommunityCorals aims to offer buyers an attractive and competitive selection. The seller is aware that the asking price is a key factor in the presentation and discoverability of their items on the marketplace. CommunityCorals reserves the right to restrict the visibility, lower the ranking, or exclude from marketing activities (e.g., newsletters, homepage) any listings that appear disproportionately high compared to the market price level (including the seller's own sales channels).

5.8 Advertising ban The seller agrees not to use CommunityCorals as an advertising platform for their own webshops or other non-store-bound sales channels.

5.9 Prohibition of circumvention Users agree not to contact other CommunityCorals users with the intention of buying or selling items outside of CommunityCorals. Such offers harm other CommunityCorals users and pose a potential fraud risk to both buyers and sellers. We reserve the right to block any users involved.

6. Closure

If a user violates their obligations under sections 4 and 5, CommunityCorals has the following rights in particular: deletion of the respective offer; blocking of the user. The right to modify content remains unaffected.

7. Contract duration, termination

7.1 Contract duration The term of the user agreement is unlimited.

7.2 Termination The user agreement can be terminated by either party to CommunityCorals with 14 days' notice to the end of the month.

8. Fees

8.1 Commission obligation CommunityCorals charges the seller fees for successful listings; if a purchase is completed via the website, the seller is obliged to pay CommunityCorals commission fees according to the current fee schedule (https://www.communitycorals.de/verkaufen/) to pay.

8.2 due date The respective fees for each purchase are due immediately and will be retained by CommunityCorals during payment processing.

8.3 Fee Change CommunityCorals reserves the right to change fees and sales commissions at any time. Users will be notified of price changes in a timely manner before they take effect.

9. Rights of use

The user grants CommunityCorals all non-exclusive rights to use the posted content that are unlimited in terms of location, time and content. In particular, CommunityCorals is entitled to reproduce, distribute, edit and make the content publicly accessible. The provider has the right to move posts within its website and to connect them to other content.

10. Availability of the offer

CommunityCorals strives for high website availability. However, the user is aware that the following periods, in particular, may restrict database availability: – Periods of unavailability due to internet disruptions beyond CommunityCorals' control or other circumstances beyond CommunityCorals' control, especially force majeure; – Periods of unavailability due to planned website maintenance.

11. Liability

11.1 Scope of liability CommunityCorals shall be liable, regardless of the legal basis, only in accordance with the following clauses 11.2 to 11.4, within the framework of the statutory provisions.

11.2 Unlimited liability CommunityCorals is liable without limitation for damages resulting from injury to life, body or health, as well as for damages based on intent or gross negligence on the part of CommunityCorals or one of its legal representatives or agents, and for damages due to non-compliance with a guarantee or warranted characteristic given by CommunityCorals or due to fraudulently concealed defects.

11.3 Slight negligence CommunityCorals is liable, limited to compensation for foreseeable damages typical of this type of contract, for damages resulting from a slightly negligent breach of essential contractual obligations by itself or one of its legal representatives or agents. Essential contractual obligations are those obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance the other party may regularly rely.

11.4 Disclaimer of Liability CommunityCorals accepts no further liability.

11.5 Product Liability Act Liability under the Product Liability Act remains unaffected.

12. Exemption

The user shall indemnify CommunityCorals against all claims that other users or third parties may have against CommunityCorals due to infringement of their rights.to make it end. This includes, in particular, the costs of CommunityCorals' necessary legal defense, including all court and attorney fees at the statutory rate. The foregoing does not apply if the RechtsverletThe user is not responsible for the situation. The user is in CommunityCorals is obligated in any case to inform the company immediately, truthfully and fully of any claims made by third parties in order to enable a complete examination of the claims.

13. Data protection, confidentiality

13.1 Data Collection Users are hereby informed that CommunityCorals collects, processes, and uses personal data, including inventory and usage data, in machine-readable form for the purposes of fulfilling the contractual relationship. All personal data will be treated confidentially.

13.2 Confidentiality The contracting parties undertake to treat as confidential all information from the other party's sphere that becomes known to them in the course of performing the contract.

14. Online dispute resolution and consumer arbitration

The European Commission provides a platform for on-line dispute resolution (OS), which can be found under https://ec.europa.eu/consumers/odr Find us. Our email address is: In**@*************ls.de

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

15. General provisions

15.1 Availability of the General terms and conditions You can view these terms of use at www.CommunityCorals.de. You can also print or save this document using the standard function of your internet browser (usually under "File" -> "Save As"). You can view thethis documentDownload and archive the file in PDF format by... HERE click. To open the PDF file you need the free program Adobe Reader (at www.adobe.de) or comparable programs that can handle the PDF format.

15.2 Jurisdiction The place of performance is Krefeld. The exclusive place of jurisdiction for disputes with merchants, legal entities under public law or special funds under public law arising from contracts is also Krefeld.

15.3 Choice of Law All disputes relating to the use of the website shall be settled, regardless of the rFor legal reasons, the law of the Federal Republic of Germany shall apply exclusively, excluding all conflict of laws provisions that refer to another legal system.The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

15.4 Changes to the Terms of Use CommunityCorals may change these Terms of Use at any time. Changes will be communicated to the user via email to the registered address at least four weeks before they take effect. If the user does not object to the changes within four weeks of receiving the notification, the changes will be deemed accepted. The right to object and the consequences of doing so are not covered in this privacy policy.Any objection raised will be specifically addressed in the notification of changes. If an objection is raised within the specified timeframe, CommunityCorals may terminate the user agreement with proper notice.

Stand: 28.11.2025

Appendix A: Principles of Communication between CommunityCorals Users

CommunityCorals users can send each other messages via the inquiry and support function. We explicitly encourage our users to communicate openly with one another. Communicate. However, it is not permitted to misuse the CommunityCorals messaging systems and use them for purposes other than buying and selling on CommunityCorals.

To ensure that, To ensure that everyone in our community feels safe, there are principles and guidelines that regulate communication at CommunityCorals.

It is strictly forbidden to abuse the CommunityCorals message systems:

  • to prevent spamto send

  • to offer purchases or sales of items outside of CommunityCorals

  • to spread threats or messages with offensive, vulgar or hateful content

  • for exchangeNo personal data (except names), such as email addresses, phone numbers, or other contact information. (This applies to the inquiry function. Information exchange is permitted via support tickets.)

  • to send viruses, malware or other program code that carries malicious intentwas created

CommunityCorals reserves the right to review messages sent through the CommunityCorals messaging systems; this may delay or block delivery.n. This protects us from fraudulent or suspicious activities or violations of CommunityCoral's Terms of Service. Violations may result in the permanent suspension of the user accounts involved.

Appendix B: Guidelines for evaluating a seller

Customers with a valid order on CommunityCorals have the option to leave a seller review. Reviews serve to inform other potential customers about their buying experience, thus facilitating a smoother purchasing experience.

The CommunityCorals 5-piece setThe new rating system allows customers to give ratings from 1 star (lowest rating) to 5 stars (highest rating) in the areas of packaging, quality, and service. This aims to ensure the greatest possible transparency regarding the purchasing experience.be guaranteed.

As a marketplace for breeding corals, we are aware that for some customers, particularly in the coral shipping sector, there is concern about the quality of the corals and the safe arrival of the animals. We think that with the help of the 5-star rating system we protect our users from unpleasant surprises and thus ensure a good user experience throughout the entire purchasing process.

As a marketplace, we also have a responsibility to protect our sellers from potential unfair practices. Therefore, the following guidelines apply to customers.Regarding the submission of a negative review:

  • If damaged corals were delivered, a picture of the damage must be taken on the day of arrival and provided to the seller.

  • The Seller must be informed of damage on the same dayto give the opportunity to comment here and to have improvements.

  • A review must not be used as leverage to pressure sales.to induce a payment.

  • The assessment must relate to matters that fall within the scope of the sale's control.(Excluding shipping providers, CommunityCorals or third parties)

CommunityCorals only removes a review if we determine that it violates the above-mentioned rules.violates guidelines.

If you believe that a review is against usIf you violate the guidelines, you can you them in**@*************ls.de Report negative reviews that are addressed to the community. Corals RiGuidelines are not removed. However, the seller has the opportunity to respond to the review.

CommunityCorals does not have the authority to delete reviews that comply with our guidelines, even if a seller disagrees with the buyer's assessment of the item or service received. The platform is unable to evaluate the accuracy of a buyer's statements regarding aspects such as quality, packaging, item description, or communication. Similarly, CommunityCorals cannot determine the validity of buyer complaints.

In such cases, we recommend that sellers continue to do their best to provide good service and focus on getting more positive reviews in the future.

General Terms and Conditions (Sales Terms and Conditions)

1. Scope, Registration

1.1 scope These General Terms and Conditions apply to purchases made through the website www.CommunityCorals.de (hereinafter referred to as the “Website”), operated by CommunityCorals – owner Dominique Deutzmann (hereinafter referred to as “CommunityCorals”), by the buyer (hereinafter referred to as the “Buyer”). If and to the extent that the seller makes its own terms and conditions the basis of the sale under the “General Terms and Conditions” tab, these terms and conditions shall take precedence.

1.2 Deviating conditions Any conflicting, deviating, or supplementary terms and conditions of the buyer shall not become part of the contract unless CommunityCorals expressly agrees to their validity. These terms and conditions shall also apply if CommunityCorals performs services without reservation despite being aware of conflicting or deviating terms and conditions of the buyer.

1.3 Registration The buyer has the option to register. Registration of a minor requires the consent of their parent(s) or legal guardian(s). There is no entitlement to the conclusion of a user agreement.

1.4 Access data The buyer must keep their login details, especially their chosen password, confidential. The user is obligated to inform CommunityCorals immediately if there is any indication that their login details may be used without authorization.

1.5 Guest order If the buyer does not register, various functions of the website (e.g., commenting function) are only possible by providing a name and email address, and possibly by confirming the terms of use or the cancellation policy (e.g., when purchasing via the website).

2. Conclusion of Contract

2.1 Role of the platform Unless otherwise indicated in the respective offer, CommunityCorals is neither the seller nor the buyer and is not a party to these contracts; these are concluded exclusively between the users of the website, namely the respective seller and buyer. The provider of each offer is solely the respective seller.

2.2 Offer subject to change without notice The presentation of animals, goods, or products on the website does not constitute a binding offer to conclude a purchase agreement. The buyer is merely being invited to make an offer.t, to submit an offer by placing an order.

2.3 Ordering process When one or more products are selected, they are placed in a virtual shopping cart, where the selected products can be viewed, their quantity changed, or products removed.n can. By activatingClicking the "Checkout" button prompts the buyer to enter shipping information and select a payment method. Before completing the order, a summary of all relevant information is displayed. Clicking the "Buy Now" button completes the order process and submits the order.

2.4 Binding offer By submitting the order on the website, the buyer enters into a contract.This constitutes a binding offer aimed at concluding a purchase agreement with the respective seller for the goods contained in the shopping cart. By submitting the order, the buyer also acknowledges this offer. Terms and conditions are deemed to be the sole determining factor for the relevant legal relationship.

2.5 Order Confirmation The buyer receives confirmation of receipt of the order by means of a confirmation email. This order confirmation does not yet constitute acceptance of the contract offer by the seller.This email merely serves to inform the buyer that the order has been received by the seller. Acceptance of the contract offer is usually confirmed within a few days by delivery of the goods or...r an express declaration of acceptancerage.

3. Prices

The terms and conditions in effect at the time of ordering apply to all orders.The prices listed for the products are subject to availability. All prices quoted are gross prices and include – where applicable – German statutory VAT. They are exclusive of shipping costs. Additional costs will be charged separately. Charged separately.

4. Delivery terms, shipping

4.1 Shipping costs Shipping costs will be charged for delivery.open the cheshore not for a selfStaff collection decides. 

4.2 Partial deliveries The seller is entitled to make partial deliveries and provide partial services. Any costs incurred in this process will be borne by the seller.

4.3 Annahmeverzug If a buyer does not accept the goods, then after a period of 2 weeks the seller can sell the goods to a third party and hold the original buyer liable for any loss incurred.

4.4 Reservation of self-supply Despite carefulr stockpilingg can eIt can happen that individual items are no longer available. Therefore, the seller cannot guarantee delivery. Sales are subject to availability. Should the goods be unavailable due to force majeure or product discontinuation, or should the sellerBuyers are unable to procure the ordered products under reasonable conditions, and these circumstances should only have arisen after the conclusion of the contract and not be attributable to the seller. If the seller is responsible for the delay, they are released from their delivery obligation. Should events occur that significantly impede or prevent delivery for the seller – for example, strikes, lockouts, official orders, or similar events – the seller is entitled to compensation.delays also in Not responsible for failure to meet bindingly agreed deadlines and dates.

4.5 Return shipping costs If the buyer exercises their right of withdrawal, they bear the direct costs of the return.Return shipment.

5. Cancellation

The following right of withdrawal applies exclusively if the seller is acting as entrepreneur (commercial) transactions. Sales by private individuals are not subject to the right of withdrawal.

5.1 Right of withdrawal (only for commercial sellers) You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days. from the day on which you or a Dri designated by youThe person who is not the carrier has taken possession of the goods. To exercise your right of withdrawalTo exercise your rights, you must contact us (Community Corals – Owner: Dominique Deutzmann, Urfeystr. 32, 47803 Krefeld, In**@*************ls.de, on behalf of the seller) by means of a clear declaration (e.g. (a letter sent by post or email) about your decision to withdraw from this contract, Inform us. To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

5.2 Consequences of revocation If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than our standard delivery), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.The proceeds have been received by us. For this refund, we will use the same payment method that you used for the original transaction, unless otherwise agreed with you.explicitly something else.nbart; under no circumstances will you be charged any fees for this refund. They bear the direct costs of the RReturn of goods.

5.3 Exclusion of the right of withdrawal DaThe right of withdrawal does not apply to contracts for the supply of goods which are liable to deteriorate or expire rapidly. This applies in particular to the shipping of live animals. Animals (corals, invertebrates), as these have a returnnsport usually not survive unscathed.

6. Transfer of risk The risk of accidental loss (e.g., loss or death of the animal during transport) is transferred as follows:

  • Sale by private individual: The risk passes to the buyer as soon as the seller has handed over the goods to the transport company (e.g. GO! Express) (§ 447 BGB).

  • Sale by entrepreneur: The risk only passes to the buyer when the goods have actually been delivered to the buyer (§ 474 BGB).

7. terms of payment

The payment methods prepayment and Paypal are offered for orders. We reserve the right to exclude certain payment methods in individual cases.

Payment via PayPal: The buyer pays directly via their PayPal account. After submitting the order, the buyer is redirected to PayPal and authorizes the payment there. Once the CommunityCorals PayPal account has been notified of the buyer's authorization, the order will be shipped – depending on the delivery date specified in the order. Upon shipment, the buyer's PayPal account will be updated with the actual amount due.The invoice amount has been charged.

8. Warranty and Live Arrival (DOA)

(1) If the seller is acting as entrepreneurThe statutory warranty rights apply. If the seller is acting as Private personThe sale is made excluding any liability for material defects (warranty). Liability for damages due to injury to health, body or life, and for grossly negligent and/or intentional breaches of my duties as seller, remains unaffected.

(2) Special feature of live animals: The seller guarantees that the animal is alive and healthy at the time of transfer of risk (handover to the buyer). Since live corals and invertebrates are extremely sensitive to water parameters and acclimatization, the death of an animal after handover in the buyer's aquarium does not generally constitute a defect, but rather falls within the buyer's sphere of risk.

(3) DOA policy (proof required upon arrival): To ensure a straightforward settlement and to prove beyond doubt that an animal died during transport ("Dead on Arrival"), the seller requires the following cooperation from the buyer:

  • The buyer must report any obvious damage or death of the animal. within 4 hours of delivery document.

  • For this, a meaningful photo of the affected animal in the still unopened transport bag to transmit.

(4) Legal consequence: If the buyer provides this proof in a timely manner, The seller is obliged to provide a replacement or a credit note immediately. If the buyer misses this deadline or opens the bag without taking a photoIt can no longer be assumed beyond doubt that the damage occurred during transport. In this case, the burden of proof lies with the buyer to demonstrate that the animal was already defective upon arrival and was not damaged by the conditions in its aquarium (e.g., water parameters, light shock).

9. Retention of Title

For consumers, we retain ownership of the purchased goods until full payment of the invoice amount. If you are a businessperson acting in the course of business Your commercial or sFor customers engaged in independent professional activity, legal entities under public law, or special funds under public law, we retain title to the goods until all outstanding claims arising from the business relationship with the customer have been settled. These security rights are transferable to third parties.

10. Liability for damages

10.1 Scope of liability The seller is liable, regardless of the legal basis, only in accordance with the following clauses 10.2 to 10.4, within the framework of the statutory provisions.

10.2 Unlimited liability The seller is liable without limitation for damages resulting from injury to life, body or health, as well as for damages based on intent or gross negligence on the part of the seller or one of his legal representatives or agents, and for damages due to non-compliance with a guarantee or warranted characteristic given by the seller or due to fraudulently concealed defects.

10.3 Slight negligence The seller's liability for damages resulting from a slightly negligent breach of essential contractual obligations by the seller, one of his legal representatives, or agents is limited to compensation for foreseeable damages typical of this type of contract. Essential contractual obligations are those obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance the other party may regularly rely.

10.4 Product Liability Liability under the Product Liability Act remains unaffected.

11. Data protection, confidentiality

11.1 Data Collection The buyer is hereby informed that CommunityCorals collects, processes, and uses personal inventory and usage data in machine-readable form for the purposes of fulfilling the contractual relationship. All personal data will be treated confidentially.

11.2 Confidentiality The contracting parties undertake to provide the services they require in the course of the contract's execution. Information obtained from the other party's sphere of influence is to be treated confidentially.

12. Consumer information and dispute resolution

12.1 Right of withdrawal The seller grants buyers, the verbSmokers have a right of withdrawal in accordance with the WideRight of withdrawal (see section 5). A consumer is any natural person who enters into a legal transaction for purposes that are neither related to their commercial nor related to their self-employed professional activity.can still be attributed to their independent professional activity (§ 13 BGB).

12.2 Online Dispute Resolution The European Commission provides a platform for on-line dispute resolution (OS), which can be found under https://ec.europa.eu/consumers/odr You can find the seller's email address in the legal notice (Impressum) of the respective seller or in the [Bes].Confirmation. The seller is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.to participate.

13. General provisions

13.1 Availability You can view these terms and conditions onYou can view this document at www.CommunityCorals.de. You can also print or save it using the usual function.in your internet browser (usually under “File” -> “Save As”). You can download this document.You can also download and archive the document as a PDF by clicking HERE. To open the PDF file, you will need the free Adobe Reader program (available at www.adobe.de) or a comparable program that supports the PDF format.

13.2 Jurisdiction FulfillThe venue is Krefeld.The place of jurisdiction for disputes with merchants, legal entities under public law or special funds under public law arising from contracts is also Krefeld.

13.3 Choice of Law All disputes relating to the use of the website, regardless of the legal basis, shall be treated with the following:The laws of the Federal Republic of Germany shall apply exclusively, excluding all conflict-of-laws rules that refer to another legal system. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. is excluded.

Refund Request Form Template (If you wish to cancel the contract, please fill out this form and return it.) – To Community Corals – Owner: Dominique Deutzmann, Urfeystr. 32, 47803 Krefeld, In**@*************ls.de – I/We hereby revoke the contract I/we concluded for the provision of the following service: _______________________________________________ – Ordered on: ______________ – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) – Date